We are astounded and very grateful that you all considered the repair to the sink
legs to be covered under your one-year warranty! The problem, after all was in the
product, not your (or your subcontractor's) installation. It is aspects like this —
surprises really — that are the root of why we've enjoyed working with you so much.
Martha and Steven C. N.W. Washington, D.C.
2013 marks the 40th year the McKittrick family has lived in 4939 Rockwood Parkway, NW
Washington, DC. Early in 1973, before the Closing, I called Buck Smith and asked him
if he would evaluate the condition of the house. Buck replied, “Mr. McKittrick, I
can send someone out there and charge you $80.00, but I can tell you Smith Thomas
has been working with your house for many years and it is in excellent condition.”
Over the years Smith Thomas has built a Sun Room addition to the house, built a large
Dressing room, painted inside and out several times, replaced ceilings, repaired
stone work in the patio, installed storm doors and windows, arranged for three
generations of fencing, etc. Your work has always been excellent. But as we enter
this anniversary, I wish to commend the outstanding work that Mike Degnan has done
over the many years. His integrity, professionalism, technical skills, and good
nature have enabled me to keep the house in top shape in spite of the fact that I
have aged along with the house.
So as we reach the 40th anniversary at 4929, I wanted to thank Smith Thomas for all
of its valuable work and to especially highlight Mike Degnan for his skilled
Charles M., NW Washington, DC